What you need to lodge
- The fund name, member number, and the policy you are claiming under
- Medical evidence covering the period of disability
- Employment history and recent payslips
- Statements from treating doctors and any specialists
Realistic timelines
Super insurance decisions can take many months. Trustees must keep you updated and follow the fund's complaints process. If a claim is unreasonably delayed, you can escalate to AFCA superannuation complaints.
Take action
Fairgo can draft a structured claim narrative that lines up your evidence with the policy definition. [Start a super complaint draft](/resolve/voice?category=superannuation) or [find a free legal service](/help) for tailored guidance.