A simple framework
- Pull six months of statements and highlight every disputed fee
- Note any hardship, illness, or system-error context that explains the situation
- Quote the bank's published fee policy when it conflicts with your experience
- Ask for a written response with which fees will be refunded and why
Why context matters
Banks are more likely to refund fees when you connect them to a specific event (income drop, system outage, missed alert). Vague requests often get a templated decline.
Take action
Fairgo can pull your timeline into a clean refund request that names the policy and the impact. [Draft a fee refund request](/resolve/voice?category=fees) or [get free help](/help) if multiple fees keep recurring.