Fairgo Resolve

Turn a messy financial complaint into a clear action plan.

Resolve helps consumers explain what happened, find relevant rights and precedent, and generate a formal complaint letter. AI handles common scenarios. Complex or risky cases can be handed to a counsellor or adviser.

Voice or text intakeOmbudsman precedent matchingHuman handoff when needed

Built for stressed consumers

Fairgo asks plain-language questions, preserves the consumer's words, and turns scattered facts into a complaint structure that banks, insurers, and super funds can act on.

Grounded in real sources

The complaint draft uses consumer law concepts, past ombudsman decisions, and source-backed citations rather than generic AI advice.

Safe escalation path

When a scenario is too complex, Fairgo should route the consumer to a financial counsellor, legal centre, or adviser instead of pretending the AI can solve everything.