What to prepare
A hardship request is easier to assess when it explains what changed, when it changed, and what help you are asking for. Keep the story simple: income dropped, expenses changed, illness happened, separation happened, or another event made the current repayments unaffordable.
Useful details
- The account or contract number
- The date the problem started
- What you can afford in the short term
- Any documents that show the change
- The best way for the lender to contact you
Connect to action
Fairgo Resolve can turn these details into a structured hardship letter and keep the timeline available if you need to escalate later.